General Information & Booking Terms |
- Number 43 is a no smoking establishment. A minimum £50.00 cleaning charge will automatically be deducted from the charge card of any guests smoking in their room.
- Check in times: are from 4.30 – 6.30pm. We also offer earlier Saturday and Sunday check in from 12.30 – 2.30pm by prior arrangement. Keys can be collected and bags left securely but we cannot guarantee rooms will be ready before these times.
- Day of departure
We ask that you please vacate your room by 11:00am
- Booking
To confirm your booking the cost of your first nights accommodation will be deducted from your chosen credit/debit card.
- Payment
The balance of the cost of your stay will be payable and deducted from your credit card on departure, unless you choose to pay by another method.
- Cheques
Unfortunately we are not able to accept payment by cheque.
- Cancellation
We hope you don’t have to, but if you do the deposit we take is none refundable and , we require ten days notice. If cancelled after this time we will charge a 100%cancellation fee.(unless the room can be resold) Clients are recommended to have insurance to cover cancellation, curtailment, and loss of baggage, personal effects and money.
- Changes
Outside the 10 days notice, if you wish to change the dates of your stay a £20.00 administration fee will be payable.
- Please note that a reservation is a legally binding contract and we urge you to take out holiday insurance at the time of booking.
- Damage to Number 43 property
We charge for replacement or repairs of damage at cost. If we cannot use a room due to the damage, we will have to charge you for the room until the damage has been repaired and we can use the room again.
- Parking
There is 24 hour free parking available on the promenade, this may become busy, hence our check in times.
- Dogs and other pets
With the exception of guide dogs, we do not allow pets in the hotel.
- Behaviour
The Hotel reserves the right to judge acceptable levels of noise or behaviour of Clients, guests or representatives, who must take all steps for corrective action as requested by the Hotel. In the event of failure to comply with management requests, the Hotel may terminate the booking or stop any event immediately without being liable for any refund or compensation.
- Discrimination
It is the policy of the hotel not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Clients, their employees, guests and all sub-contractors engaged by or on behalf of the Client are expected to adhere to this policy and the Hotel may, without incurring any liability to the Client, remove from the Hotel any person or persons offending against this policy.
- External purchases
No wines, spirits, beers or food may be brought into the Hotel or Hotel grounds by Clients, their guests or representatives for consumption or sale on the premises without the express written consent of the Hotel and for which a charge may be made by the Hotel
- Comments and complaints
Any comment or complaint regarding the stay should be made to the General Manager at the time of visit so that the matter can be resolved immediately.
- Statutory requirementsThe Hotel is subject to statutory controls, including those relating to fire, licensing, entertainment, health, hygiene and safety. These must be strictly observed by Clients, their guests and representatives.
THE TARIFF AND INFORMATION LISTED ABOVE WAS CORRECT AT THE TIME OF PUBLICATION AND MAY BE SUBJECT TO CHANGE WITHOUT NOTICE.
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